SHIPPING + RETURNS
STORE PICK UP
You can collect your purchased products directly from our store 78 Langtree Avenue Mildura Victoria completely free of charge. Please contact us on 03 5021 5736 to arrange collection.
For orders over $80 we offer FREE DOMESTIC DELIVERY when delivered within Australia. A flat rate $10 EXPRESS DELIVERY is available should you require your items in a hurry!
All orders under $80 will be charged a flat rate $10 EXRESS DELIVERY when delivered within Australia.
Orders placed before 3pm each business day (excluding Saturday and Public Holidays) will be dispatched within 24 hours. Orders placed after 3pm or on weekends will be dispatched the following business day.
SHIPPING OUTSIDE AUSTRALIA
We charge a flat rate of $40 for standard postage for all orders outside of Australia.
All orders outside of Australia should be received within 7-14 business days, however some destinations may take longer. International customers are responsible for their own duties and taxes.
We ship all products via Australia Post. For more information on delivery times and full terms and conditions of this service, see the Australia Post website.
RETURNS AND EXCHANGES
If you are not satisfied with your purchase, please return the unworn, unused product with the original tags still attached within 14 days of receiving it. We reserve the right to not accept the item back if we feel that the item has been used or if the item has been damaged eg make-up or tan stains etc. All sale items are final. We do not accept returns on sale items. All jewellery and head pieces cannot be accepted back due to health and safety reasons.
We don’t do refunds, only credits and exchange.
Return postage costs are at your expense unless your items are faulty, damaged or incorrect.
FAULTY, DAMAGED & INCORRECT ITEMS
In the unlikely event that you receive an item that is faulty, damaged or incorrect, please contact us at email@example.com prior to sending your item(s) back to us so we can assist you.
Monday – Friday 9am – 5.30pm
Saturday 9am – 2pm
Saturday 9am – 2pm